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Privacy Policy

Last updated: 7 July 2026

Quick Built Systems Pty Ltd (ABN 63 167 322 116) (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store and share your personal information, and your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

It covers our websites and brands, including Quick Built Systems, Quick Built Fencing, Quick Built Patio Kits and Quick Built Homes.

1. What we collect

When you request a quote or contact us, we collect:

  • Your name
  • Your email address
  • Your phone number
  • Your project or site address and postcode
  • Details about your project (product interest, measurements, configuration, and any photos you upload)
  • Anything else you choose to include in your message

We also automatically collect basic technical and usage data when you visit our sites (see section 4, Cookies and tracking).

2. How we collect it

We collect your information:

  • Directly from you, through our website quote and contact forms
  • When you phone or email us
  • Automatically, through analytics and tracking tools on our websites (Google Analytics and the Meta pixel), including phone-call and email-click tracking

3. Why we collect it

We use your information to:

  • Respond to your enquiry and prepare your quote
  • Follow up with you about your project
  • Supply and deliver our products and services
  • Improve our websites and understand how visitors use them
  • Send you marketing about our products and offers, where you have not opted out (see section 6)

We only use your information for the purposes above, or for related purposes you would reasonably expect.

4. Cookies and tracking

Our websites use cookies and tracking pixels to measure traffic and marketing performance, including:

  • Google Analytics (GA4) and Google Tag Manager
  • The Meta (Facebook) pixel
  • Phone-call and email-click tracking

These tools may set cookies and collect data such as your IP address, device and browser type, and the pages you view. You can control or block cookies through your browser settings.

5. Who we share it with

We do not sell your personal information, and we do not pass your details to external installers or other businesses. We share it only with the providers that help us run our business:

  • Capsule CRM — where we store and manage your enquiry
  • Make.com — our form and automation provider, which passes your form submission into our systems
  • Google and Meta — for the analytics and advertising tools above
  • Microsoft Outlook — to receive and respond to your enquiry

6. Marketing and how to opt out

We may send you marketing about our products and offers. You can opt out at any time by clicking the unsubscribe link in any marketing email, or by emailing us at sales@quickbuiltsystems.com.au. We will action your request promptly.

7. How we store and secure it

We take reasonable steps to protect your information from misuse, loss, and unauthorised access, including storing it in secure, access-controlled systems such as Capsule CRM. No method of transmission or storage is completely secure, but we work to protect your information.

8. Overseas disclosure

Some of the providers we use store data outside Australia — including the United Kingdom, the United States and the European Union (for example Capsule CRM, Make.com, Google and Meta). By using our sites and submitting an enquiry, you consent to your information being handled by these providers overseas.

9. How long we keep it

We keep your information only for as long as we need it for the purposes above. We generally retain lead and customer records for up to 7 years to meet our legal and tax record-keeping obligations, after which we securely delete or de-identify it.

10. Accessing, correcting or deleting your information

You can ask us to access, correct, or delete the personal information we hold about you. Email us at sales@quickbuiltsystems.com.au and we will respond within a reasonable time. There is no charge to make a request.

11. Complaints

If you have a concern about how we have handled your personal information, please contact us first at sales@quickbuiltsystems.com.au so we can try to resolve it.

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our websites, with the “last updated” date at the top.

13. Contact us

Quick Built Systems Pty Ltd (ABN 63 167 322 116), 21 Econo Place, Silverdale NSW 2752. Email: sales@quickbuiltsystems.com.au.

© 2026 Quick Built Systems Pty Ltd. All rights reserved.

What our customers say

Quick Built Systems did an amazing job building my patio! Their team was professional, efficient, and delivered exceptional quality. The design and construction exceeded my expectations, and the attention to detail was impressive. The patio has transformed my outdoor space into a beautiful relaxation area. I've received countless compliments from friends and family.

Kristen Gavanas
Google review
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For more information on our designs, inclusions, options and prices, download our Design Price Guide.

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Frequently asked questions.

Because we use Structural Insulated Panel Systems (SIPS) sandwich-panel technology, there's no need to build a timber or steel frame and then clad it inside and out. The panels arrive pre-finished, so the system reaches lock-up stage in days. Any competent handyman can install a Quick Built home, as it comes as a complete flat-pack kit.

Structural Insulated Panel Systems (SIPS) are widely used throughout Europe and the US and are now available in Australia thanks to ever-increasing energy-efficiency requirements. Each panel is a sheet of fibre cement laminated to both sides of an insulation core. Our core is EPS-FR — polystyrene with a fire-retardant additive — which provides excellent insulation.

Yes. Because we use the pre-finished SIPS panel system, the modules are quick and easy to install. Any keen handyman or owner-builder can build a Quick Built home, as all required parts and instructions are supplied.

All of the panels come pre-cut and labelled, so there's no need for cutting equipment on site. You'll need a drill, screwdrivers, a rivet gun, a silicone applicator, and all necessary safety clothing and eyewear.

Permits may be required depending on the size of your home — you'll need to check requirements with your local council. Our homes are architecturally designed and engineered, so all engineering drawings are supplied with your kit. Under the NSW Complying Development regulations for granny flats, approval can be obtained in as little as ten (10) days where minimum conditions are met. Many backyard cabins under 20m² often need no approval at all.

Our Quick Built kits are engineered for any floor — whether timber, steel frame or a concrete slab. We also offer an optional pre-cut steel flooring system with piers.

You'll need to engage a fully licensed plumber and electrician to complete these works when installing your kit. Plumbing and electrical wiring, fittings and installation are not included in the kit.

Because there's no frame to build and no external cladding to add, the structural shell goes up fast. Most designs reach lock-up stage in a matter of days with a small team — far quicker than traditional construction.